Refund Policy

Last updated: June 2, 2026

1. Overview

AI Hairstyle Changer sells credits and subscription access for AI hairstyle and hair color preview generation. This policy explains how cancellations, failed generation requests, credit returns, and refund requests are handled.

2. Failed AI Requests and Credit Returns

If a paid generation request fails because of a service-side processing error, we may automatically return the deducted credits when the failure is detected. Returned credits generally keep the same source and expiration behavior as the credits originally used.

Credits are not normally returned for successful generations, user prompt or photo issues, unsupported content, weak likeness, subjective dissatisfaction, or results you decide not to use.

3. Subscription Cancellation

Subscriptions renew automatically unless canceled. You should cancel at least 24 hours before the next billing cycle to avoid the next renewal charge. After cancellation, your current paid access normally remains available until the end of the current paid billing period.

4. Subscription Credits

Subscription credits expire according to the plan shown at purchase. Monthly plans may have different credit validity windows depending on tier. Annual plan credits expire after the annual period. Subscription credits are not normally exchanged for cash after delivery.

5. One-Time Credit Purchases

One-time credit purchases are generally final once credits are delivered to your account. One-time credits do not expire unless required by law or stated otherwise at purchase. If you believe a purchase was duplicated, unauthorized, or not delivered correctly, contact us for review.

6. Refund Requests

Refund requests are reviewed case by case. We are more likely to approve refunds for duplicate charges, billing errors, unauthorized charges, or confirmed service failures that prevented use of a paid feature. We generally do not offer prorated refunds for partial billing periods or refunds for credits already consumed by successful generation requests.

7. Payment Processor

Payments are processed by Creem or another payment provider shown at checkout. Approved refunds are returned through the original payment method when possible and may take several business days to appear, depending on the processor and your bank.

8. How to Request a Refund or Cancellation Help

Contact support@aihairstylechanger.co with your account email, order number if available, the charge date, and a short explanation of the issue.

9. Changes

We may update this Refund Policy from time to time. Material changes will be posted on this page with an updated date.